UAE to Integrate AI into Government Services, Expand Metro, and Boost Aviation Recovery

The United Arab Emirates has announced a major push to integrate artificial intelligence into its government operations, aiming to improve efficiency and public service delivery.

Sheikh Mohammed bin Rashid, Vice President, Prime Minister, and Ruler of Dubai, revealed that within the next two years, half of all government services will be powered by advanced AI systems. He emphasized that AI will go beyond being a simple tool, taking on roles that involve analysis, decision-making, and execution in real time to enhance performance and speed up governance.

In infrastructure, Dubai has unveiled plans for the ambitious Gold Line metro project, valued at Dh34 billion ($9 billion). The 42-kilometre line will expand the city’s metro network to 162 kilometres with 85 stations, making it one of the largest in the region. Experts believe the project, expected to be completed in just over six years, will significantly support Dubai’s continued growth and urban mobility.

Meanwhile, Emirates Airline remains optimistic despite disruptions caused by the ongoing Iran conflict. The airline is currently operating at about 65 percent capacity, with a small portion of its network still affected. President Tim Clark said operations are expected to normalize within one to two months after key routes reopen. He added that Emirates is on track to become the world’s most profitable airline by the end of 2026, citing strong travel demand and resilience during past crises.

In other developments, Abu Dhabi will introduce new road tolls costing Dh4 per trip starting May 4, operating around the clock.